So many different points to this discussion. I really didn’t think this story would blow up as big as it has. A few small actions lead to a BIG reaction.
Now that Delta, American and United have Basic Economy fares, we have lots of questions. What if you purchased a basic economy fare from American Airlines and made a mistake, or changed your mind later? Are you stuck?
Just another thing to be careful about when it comes to Basic Economy fares. Now that the Big 3 are all in the pool when it comes to offering bare bones fares, here’s another pitfall to consider.
United Airlines and Delta both suffered major outages in the last two weeks, grounding planes and inconveniencing thousands of travelers. It’s time for them to make these episodes painful memories and not annual occurrences.
UPDATE: As of approximately 9:25pm EST United is reporting the ground stop has been lifted. United requested that the FAA issue a ground stop just over an hour ago, grounding all their domestic flights. A short time ago, that ground stop was extended until 9pm EST. Oh, and at least one news organization wasn’t told United changed their logo like 5 years ago. It’s a computer issue, one you hope would be resolved quickly. The last flights of the night are getting ready to depart for East Coast departures, though […]