Scott McCartney

Middle East Airline Carriers and Amazon Taking Over The World. Friday Travel Tidbits.

Are the Middle East carriers taking over the travel world? Scott McCartney has an interesting article about the aggressive tactics Emirates, et al are employing to grow share from the US to destinations abroad. HT: Loyalty Lobby Quoting from the article: They are winning over customers with service reminiscent of the early days of flying. That means hot towels in economy, plus amenities like onboard showers in first class and a bar in business class. Etihad has flight attendants trained as flying nannies who entertain children from first class, business and […]

The New American Quickly Goes To Work On Timely Departures

It’s no secret Doug Parker and his team has made a difference at US Airways in terms of on-time departures.  It’s also no secret that American lags behind US Airways and a bunch of other airlines when it comes to on-time performance and a number of other key metrics tracked by the Department of Transportation. According to the internal memo below, Doug and team are quickly working to improve American’s performance the same way they did with US Airways: Essentially, all mainline employees can earn an extra $150 a month […]

One Of My Favorite Travel Time Savers Gets Better! TSA Pre-Check Now Available On Some International Flights

I’ve been a big proponent of TSA Pre-Check since its inception. No doubt, the TSA gets a lot of flack for things they do poorly. But, I think they’ve done a solid job with Pre-Check. Here’s why: TSA saw a need when the original iteration of CLEAR became popular. Whether they saw that need because of CLEAR or on their own doesn’t really matter. The initial roll-out had bumps and bruises and wasn’t widely available. But, it was a starting point. It was just a few airlines’ customers invited at […]

The New American Is Listening. Are We Headed For Greater Heights?

It shouldn’t come as a shock to anyone that I’m skeptical about the American-US Airways Merger.  And, it really isn’t all just about US Airways, either.  When Delta and Northwest merged, their elites generally weren’t very happy.  But, everyone survived. Then, United and Continental merged.  There were disastrous computer issues, some elites saw their upgrade percentage mimic the trajectory of some European Union country’s currency.  There were “over entitled” elites.  And, it’s not really over. Even without considering the differences between US Airways and American there are plenty of reasons […]

Another Good Piece On Why Status Matters

Scott McCartney has a good piece in today’s Wall Street Journal about people spending money to achieve status, either by taking flights they don’t need to take or “buying up”. No question, I’m a status snob.  But, status is more then just a seat near the front of the plane.  Over the past few years as airlines have cut benefits, the difference between the “haves” and the “have nots” on board has grown considerably.  Remember the days when everyone got a meal onboard?  It might not have been great food […]

MegaDO Media!

Apologies for being away from the blog for a few days.  Getting caught up from the MegaDO and work travel have bogged me down.  I’m on my way to Frequent Traveler University right now, but I wanted to share with you a new piece on StarMegaDO4. Stephanie was along for the ride and shares her perspective on her first MegaDO.  Some of my favorite quotes from her article: “Do not hold up the drink cart in the aisle,” he said. Alcohol is as much a part of MegaDos as jet […]

Heavy Sledding For American Airlines

Bankruptcy has been tough for all the legacy airlines to navigate.  American has had it’s fair share of troubles to this point, but I didn’t think things would get even worse so quickly.  Again, it’s the pilots. Scott McCartney of the Wall Street Journal, a very influential voice in the travel industry, is openly preaching that people should book elsewhere right now.  I don’t agree with everything he says here, but there’s pretty damning evidence out there that the pilots aren’t going to relent anytime soon. View From The Wing […]

Some Interesting Thoughts On The Shrinking and Expanding of Flight Times

Scott McCartney’s weekly piece in the Thursday Wall Street Journal is one I look forward to reading each week.  With few exceptions I enjoy what he writes.  Sometimes it’s high-level, sometimes entry level.  And, while Scott takes views I sometimes disagree with, he doesn’t strike me as a polarizing figure. This week Scott wrote about how airlines are starting to shrink the block times for flights. This is another example of the airlines, to some degree, realizing that the strategies of old may not be the best fit.  Years ago, […]