mechanical delay

American Airlines Changes Their Basic Economy Restrictions, For The Better!

Basic Economy fares continue to spread to more markets. That means more frustrated customers. American Airlines made an announcement that makes things better for customers. That’s a welcome change.

The Travel Gods Worked Against Me Yesterday. No, For Me. No, Against Me. No, For Me.

Any business traveler that tells you the life of a road warrior is glorious is, well, lying. Anybody who’s not a road warrior and thinks it’s the awesomest thing in the world, it’s really not. I’ve been very lucky the last few years to get stuck in very few serious delays. Part of that is being prepared, so that when things do go sideways you know what your options are. Here’s a quick breakdown of a normal travel day turned sour: After a full week on the road, I was […]