Executive Pay

Is Wall Street To Blame For Poor Airline Service?

It’s a bit of a crazy time for air travel right now.  When a United passenger was dragged off an airplane earlier this year, it seemed like an explosion of incidents started hitting the news. But, where’s the root of the problem? Is someone at the airlines telling employees they should cancel passenger tickets when the customer does something they don’t like?  Or, is management focused on other areas? A recent New York Times article suggests the latter.  Top airline executives are financially rewarded for profitability.  Short term profitability at […]