Basic Economy

Is United Losing Money On Basic Economy?

Basic Economy is the latest customer UN-friendly creation to come out of Scott Kirby’s lab. While not totally his making, he’s spent enough time pumping it up with steroids. The product being rolled out still needs to be tweaked. And, some more attention needs to be spent on how to make more money off the most loyal customers.

American Airlines Changes Their Basic Economy Restrictions, For The Better!

Basic Economy fares continue to spread to more markets. That means more frustrated customers. American Airlines made an announcement that makes things better for customers. That’s a welcome change.

Are Basic Economy Fares The Worst The Airlines Can Treat Us?

Basic Economy fares have now spread across all 3 of the legacy carriers. American Airlines and United Airlines took a harsher path than Delta did, taking away even more benefits than Delta did. Is this the beginning or the end of the latest round of cuts customers will have to endure?

What If You Purchase A Basic Economy Fare By Mistake, Or You Change Your Mind?

Now that Delta, American and United have Basic Economy fares, we have lots of questions. What if you purchased a basic economy fare from American Airlines and made a mistake, or changed your mind later? Are you stuck?